Our Mission, Aims and Values

Our mission is

‘To improve lives and value people.’

We aim to achieve this by having clear guiding principles supported by robust strategic and operation plans, which

  1. Put the needs of our customers first
  2. Help service users and staff reach their full potential
  3. Demonstrate continuous improvement
  4. Demonstrate fairness, equal opportunities, diversity and respect for all

Our guiding principles

We are guided by the following principles:

Respect: We will treat everyone as an individual having an appreciation of their individual needs and wants.

Ownership: Everyone has a part to play and takes responsibility for delivering excellent services and finding solutions to challenges.

Integrity: We are always open to examine what we do and how we do it to make sure that we make the best use of our resources to meet our priorities.

Accountability: Everything we do must stand the test of scrutiny by all who have an interest in our work.