Residents' Section

Welcome to the residents’ section of the Sapphire Independent Housing website. These pages have been designed to give you access to the most up to date information about our services and let you know how to make the most of them.

This section contains some general information on resident involvement,  useful links to external agencies and information guides and factsheets, as well as information tailored to your accommodation.

For further information tailored to your current accommodation please go to:- supported housing, general needs: self contained accommodation or short-term accommodation.

Our Supported Housing accommotion include: Bethany House (60 bed spaces), Conway House, Hepburn Court and Townsend House.

Our General Needs, self contained accommodation, include: Caulfield Court, College Yard, Dunne Mews, Forde House, Highgate Road, St Eugene Court and Tara Lodge.

Our short-term accommodation include: St Louise and 33 bed spaces at Bethany House.

Report a repair by phone

If you have an emergency repair please do not report it online. Please contact head office during office hours on 020 7485 8889 or speak directly to your reception staff if you are one of our hostel or short-term accommodation residents.

If the emergency repair happens out of office hours or at weekends please ring our out-of-hours number on 020 7372 6633 and we will ensure it is dealt with as soon as possible.

If the problem is a routine one, please call head office on 020 7485 8889 or speak directly to your reception staff if you are one of our hostel or short-term accommodation residents.