Key Policies & Procedures

• Allocations Policy
• Alcohol and Drugs Policy
• Anti-Social Behaviour and Harrassment Policy and procedure
• Complaints Policy - Residents' Guide
• Data Privacy Policy and Procedure
• Rent Arrears Policy
• Rent Arrears Policy - general needs residents
• Safeguarding Policy
• Safeguarding Procedure- Adults
• Safeguarding Procedure- Children
• Whistleblowing Policy

Go to our Residents' Section to see more Sapphire policies.

Key Strategies

• Value for Money Strategy
• Resident Involvement Strategy *This strategy is presently under review, the review has been delayed due to Covid 19 priorities. We hope to continue and complete the review in early 2022