Resident consultation updates and activities

Thank you to everyone for sharing your views and ideas as part of our ongoing resident consultation.

  • Residents' Charter consultation

Thank you to everyone who provided feedback on our forthcoming residents' charter. The charter is now in production and we will be publicising it across the Association soon.

  • Gas servicing policy and procedure

Thank you to everyone who took the time to feedback their views on this policy. Due to the nature of this policy much of the content is regulated by law and cannot be changed. However, we did receive some very useful feedback on the wording of certain areas of the policy to ensure is it clear and understandable to everyone.

  • Current activities:

Sapphire’s Anti-Social Behaviour (ASB), Repairs and Maintenance and Rechargeable Repairs policies are currently under consultation. A copy each policy is available on our Resident Consultation Area where you can provide your views and feedback.

Find out more about our resident reading group and other ways to get involved and view our Resident Involvment Strategy.

If you would like get involved please contact

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