Director of Operations

Closing Date: 12 June 2023

Director of Operations

Sapphire Independent Housing, NW5

Permanent, Full-time, Hybrid working.

This is an exciting time to join Sapphire, an active g320 member with homes in London and Hertfordshire and a further 100 in our development pipeline. We provide quality support and accommodation to single people in housing need, sheltered housing, general needs homes and have recently diversified into shared ownership and intermediate rented units.

We are ambitious for the services that we deliver and your role as Director of Operations is crucial to our success. You will lead an experienced and stable staff team as Sapphire prepares for growth via the development of new homes in Hounslow and change from the Social Housing Regulation Act and greater regulation. We are looking for someone who can lead a varied portfolio of services and prepare for the future.

You will have lead responsibility for housing management, support, leasehold and asset management services - ensuring a high-quality service, working in partnership with residents, colleagues, the Chief Executive, Executive Management Team, the Board and key external stakeholders. We are looking for someone with a track record in housing who has the ability and commitment to take on a leadership role working collaboratively as a member of the EMT and experience in one or more functional areas – housing management, supported housing, asset management or leasehold management.

This is a great opportunity for the right person to make their mark. As well as g320 and the Smaller Providers Benchmarking Club (SPBM), we are pleased to have both the Customer Service Excellence (CSE) and the Investors in People (IIP) gold standard accreditations and are aiming for Platinum! If you would like to be part of our success and to help deliver on our ambitions for the future we look forward to hearing from you.

For a full recruitment pack, click here: SIH Director of Operations Recruitment Pack May 2023 - Final

For an informal discussion about the role, please contact our consultant, Tony Clark at The Housing Executive on:

020 7620 3048 or email:

Closing date: 10.00 am on Monday 12th June 2023

Sapphire Independent Housing and The Housing Executive are Disability Confident, committed to equality and diversity and encourage all applications.

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