Key Policies and Strategies
- Allocations Policy
- Alcohol and Drugs Policy
- Anti-Social Behaviour and Harrassment Policy and procedure
- Anti-Bribery and Corruption Policy (2025)
- Complaints Policy - Residents' Guide
- Data Privacy Policy and Procedure
- Data Protection Policy (Nov 2025)
- Equality, Diversity and Inclusion Policy
- Harrassment and Bulling in the Workplace Policy
- Rent Arrears Policy
- Rent Arrears Policy - general needs residents
- Safeguarding Policy
- Safeguarding Procedure- Adults
- Safeguarding Procedure- Children
- Whistleblowing Policy
Please note: Some of the following *items are awaiting documents.
- Aids and Adaptations
- Compensation*
- Complaints/customer care*
- Decant*
- Disrepair*
- Shared Ownership*
- Succession
- Tenancy*
- Repairs and Maintenance*
- Procurement Policy*
Key Strategies
- Value for Money Strategy
- Resident Involvement Strategy *This strategy is presently under review, the review has been delayed due to Covid 19 priorities. We hope to continue and complete the review in early 2022